Pool and Physical Therapy Business Turnaround

"In 2009, CompletePT Pool and Land Physical Therapy had its best year ever, with revenue of more than $3 million. But then, starting in January 2010, the company had to confront a series of setbacks that included insurance reimbursement issues, unexpected delays in a pool-remodeling project and an employee who was engaging in unauthorized borrowing."

Connect to the NY Times blog and watch the video for further details.